Hi –

J and I wanted to take this opportunity to thank you for doing such wonderful work. The care and sensitivity with which you handled the situation was sooo amazing. The death of a pet is obviously a hard time for people and we really appreciated your kindness, professionalism, attention to detail and very genuinely caring presence. There are a lot of little things that I wouldn’t have thought of (allowing a bit of time after the vet left, making sure that Sofia and I were out of the room when you moved Bully out, etc) that I really appreciated your taking care of. I can’t think of a nicer transition and I will definitely recommend you to friends.
Also, the paw print was lovely. Just lovely.

Thank you, thank you, thank you!

Elise G.