I had to put down my 14 year-old lab-mix Bella in the middle of the night. I knew her time was coming, my vet told me Friday her liver was failing but “it wouldn’t happen right away” but she started seizing in the middle of Sunday night and I knew I had to do it then. This wasn’t how I wanted to do this, I had planned to have someone come to the house…I was devastated. Bella hated going to the vet. 
Afterwards, as I was leaving Echo Park Emergency they handled my about 5 pamphlets on pet cremation services. I leafed through them all Monday morning and liked the idea of a solitary cremation. I wanted HER ashes not another dogs. Scott [from] At Garden’s Edge was patient and kind. He picked up Bella within a few hours of my calling him. But more important…he went the extra mile for me. I was leaving later that week for Mammoth Mtn (where Bella and I often went) and asked if there was ANY way I could get her ashes to take with me. Scott explained that it really takes 6-8 days. I understood. A day later he called me back and said he had rearranged the schedules and he could grant me this wish. He met me at my work as I was leaving to head up there. 
The presentation of the boxed ashes and the paw print were really lovely. I wasn’t sure I would really care all that much about that…but now that I have it, it’s very special. I felt the entire time that Bella was in good hands [with} At Garden’s Edge. I am very thankful and their treatment of me and my sweet girl has softened what has been a very sad time for me.